Privacy policy

1. Who is responsible for data treatment?
In compliance with Law 15/1999, of 13 December, for the Protection of Person-al Data (LOPD), and General Data Protection Rules (here after “RGPD”) 2016/679 of the European Parliament and the Council of 27 April, 2016, it is reported that the personal data requested and/or received through any elec-tronic medium, will be included in our personal data files, whose owner and holder is:

Tax Identification Number: A30213433
Address: Avda. de las Americas P.6/6 – Pol. Industrial Oeste, Alcantarilla, 30820 Murcia
Phone: 968893080
Data Protection Commissioner Contact:

2. What type of data are we treating and how have we obtained an express agreement consent?
SISTEMA AZUD, S.A. treats the following data from customers, potential cus-tomers and suppliers:
Identifying data
Postal and email addresses
Commercial information
Economic and transaction data
In no case, will SISTEMA AZUD, S.A. treat sensitive personal information. All the mentioned data have been obtained directly from you either through a commercial offer or contractual proposal or from your Company that may have provided the data to us to develop a contractual relation between both parties. You or your company will be responsible to provide us with your updated data in case of modification.

3. For which purpose do we treat your data?
In SISTEMA AZUD, S.A., we treat the data we receive from interested people in order to manage the different activities resulting of specific procedures related to sales, after sales service, suppliers management, and commercial communi-cations. Thus, we will use your data for some of the following actions:
  • Sending information under request by our web form or by any other mean.
  • Provide our customers with offers, relevant products and invitation to our events.
  • To accomplish administrative, fiscal and account management for our customers and suppliers.
  • To conduct satisfaction enquiries, market research, etc. with the purpose of offering the most adequate offers and an optimal service quality.

4. How long will we keep your data?
Personal data related to physical people from customers, potential customers, candidates and suppliers that SISTEMA AZUD, S.A. collects from the different contact forms will be maintained in our data base as long as the user does not request its suppression, cancelation and/or limitation of it treatment.

The data provided by our customers and suppliers will be kept while the com-mercial relationship between the parties is maintained, respecting in all cases the minimum legal terms of conservation according to the matter.

In any case, SISTEMA AZUD, SA, will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or solve problems, make improvements, activate new services and comply with the re-requisites required by applicable legislation. This means that we can keep your personal data for a reasonable period even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all systems of SISTEMA AZUD, S.A.

5. What is the basis of legitimacy for the processing of your data?
According to the type of data processing, we summarize in the following the basis of legitimization of said treatment:
Accounting management: billing manage-ment with clients and / or suppliers.
Tax management: application of withhold-ings, bonuses, etc.
Administrative management: logistics man-agement, warehouse, deliveries to the cus-tomer, receipt of goods, etc.
Marketing: Commercial actions on our prod-ucts or services directed to our clients or those persons who have requested us rela-tive information in the past including the ac-complishment of satisfaction surveys to our clients.
Maintenance, development and control of the contractual relationship between the parties.
Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations
Maintenance, development and control of the contractual relationship between the parties.
Free and unequivocal consent of the interested party (potential clients), we make him aware that the withdrawal of this consent in no case can condition the execution of the agreement that there would be between the parties; Legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by people interested in the past.
Regarding the referenced legitimation base, you are obliged to provide person-al data, in the event that you do not provide your personal data, you would not be able to execute your contract, comply with legal obligations or with those requested by the public authorities.

6. To which recipients will your data be communicated?
SISTEMA AZUD, S.A., will never share your personal data with any third com-pany that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so. We inform you that we can provide your personal data to bodies of the Public Administration and competent authorities in those cases that SISTEMA AZUD, SA, receives a legal requirement by said Authorities or in the cases that acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process, to answer any claim or legal claim or to protect the rights of SISTEMA AZUD, S.A. or its clients and the public in general.

Likewise, there are companies that provide us with other types of services such as: information technology (storage and information processing), security ser-vices, and financial services, audit services, etc. These third parties only have access to the personal information they need to carry out said services. They are required to keep their personal information confidential and cannot use it in any other way than the one we have requested.

When the User subscribes to any of the newsletters offered by the Owner, their data will be transferred to The Rocket Science Group, LLC (hereinafter, MailChimp), the service provider, whose servers are located in the USA. MailChimp guarantees an adequate level of protection, since it is attached to Privacy Shield. You can find more information
In any case, from SISTEMA AZUD, S.A. we request those companies with which we share your personal information to apply the same degree of information protection as we do. Likewise, your personal information will be available to public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatment.

7. How can users exercise their rights?
Users can send a request by email to, or by ordinary mail to Avda. De las Americas P.6 / 6 - Pol. Industrial Oeste, Alcantarilla, 30820 Murcia, at any time to exercise the following rights:
  • Revoke the consents granted.
  • Obtain confirmation about whether the Owner is processing personal data concerning the User or not.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected.
  • Obtain from the Owner the limitation of the data processing when any of the conditions provided in the data protection regulations are met.
  • Request the portability of your data.
  • Claim before the Spanish Agency for Data Protection (AEPD), through the web or by writing to the Subdirectorate General of Data Inspection of the AEPD when it considers that the Owner has violated the rights that are recognized by the applicable regulations on data protection.
All our users are entitled to exercise their rights of access, rectification, limitation, cancellation and opposition of their treatment, as well as the possibility of revoking their consent, which may be exercised by sending a written request to the above address or by sending from an email to the following address:, attaching in the request the following information: Name, surnames, photocopy of the DNI, right requested and address of notifications.

8. Protection of website users’ data
In accordance with the current Regulation (EU) 2016/679, SISTEMA AZUD, SA, informs that the personal data of the users of the website will be treated for the treatment activity indicated in each form of data collection from our website by SISTEMA AZUD, S.A. Said treatment of your data will be covered in your own consent. By clicking on the "SEND" button, the User consents to the pro-cessing of their data by SISTEMA AZUD, S.A.

Likewise, we inform you that except legal obligation or express consent on your part SISTEMA AZUD, S.A., will not transfer your data to third parties. In the same way, the user is informed that at any time he/she can exercise the rights of access, rectification or deletion of data as well as having other rights recognized in this document and regulated in Regulation (EU) 2016/679, noti-fying SISTEMA AZUD, S.A., by ordinary mail to Avda. de las Américas P.6/6 – Pol. Industrial Oeste, Alcantarilla, 30820 Murcia or by email to

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, SISTEMA AZUD, SA, undertakes not to send commercial communication through the e-mail without having previously obtained the express authorization of the recip-ient. The User may oppose the sending of advertising by checking the corre-sponding box.

9. Other information of interest about the privacy policy
9.1 Security measures

In SISTEMA AZUD, S.A., we use the appropriate technical and organizational measures, in order to protect your personal information and your privacy and we review these measures periodically. We protect your personal information by using a combination of physical and computer security controls, including access controls that restrict and manage the way your personal information and personal data are processed and managed.

We also make sure that our employees are properly trained to protect your per-sonal information.

9.2 Data processing of minors
Our website is not directed to minors. We do not collect any personal infor-mation from minors. If we discover that a minor has registered as a user of our website, we will delete this information as soon as possible.
9.3 Modifications of our Data Protection and Privacy Policy
This Privacy Policy will be reviewed and updated periodically. In some cases we will send an email to our users with information about legislative changes in the matter as well as modifications in the treatment procedure. If necessary, we will renew the consent for our users to confirm that they agree with these changes.

Please, check this section regularly to consult the changes that may exist and how they may affect you

9.4 Why is it necessary to accept this Privacy Policy?

This section of Data Protection Policy for Customers, Suppliers and Users pro-vides you in an easily accessible way all the necessary information so that you can know the type of data that SISTEMA AZUD, S.A. keeps about its potential clients, clients and/or suppliers, the purposes pursued, the rights that data pro-tection regulations recognize you as an affected person and how to exercise those rights. Therefore, with the deliberate sending of your personal data through our means of contact and/or with the beginning of the commercial re-lationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it or certain national or regional regulations enable us to do so.

If you have any questions regarding this section of Data Protection Policy for Potential Customers, Customers and Suppliers, please contact the company using the address provided in the first section 'Responsible for data treatment' and we will be happy to assist you and answer the additional questions that you want to raise.

10. Applicable legislation
These Conditions will be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.

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